Due to the peak season and COVID-19 pandemic(coronavirus disease),a lot flights are canceled. Delivery will belayed. Please order at least 15-20 days before your event.
1. Shipping Methods:
All dresses will be shipped via express, we are shipping worldwide by international express such as DHL, DPD, TNT, UPS, FedEx, EMS etc. If you can not find your country when you check out, please contact us. Normally you will receive your dress in 3 to 10 days after it was shipped.
2. Delivery Time.
Delivery Time = Tailoring Time + Shipping Time
Standard shipping, US$25, you will receive your dress in 20 to 30 days after payment.
If you need the dress urgently, please let us know your party date, we will put your order on our prior schedule and insure you receive it on time.
For some styles with complicated structure, beading and hand work, it may take a few more days for processing.
3. Order Tracking:
Once your dress is shipped out, you will receive an email with the express company, tracking number and estimated arrival date. You can track the parcel in the express company's website.
4. Shipping Address:
We apologize that military addresses (APO, FPO) cannot be delivered by normal express, we can only ship to military addresses by EMS, which will take around 15 to 30 days to arrive.
And it is very easy to lose parcels if we ship dresses out to P.O. Boxes address, and it also takes more time to arrive. Therefore, we strongly recommend you to leave a specific street address when you place the order.
Attention: Customers from Brazil should leave us a message to provide us your 11-digit CPF as your custom needs it.