Email: service@selinadress.com
Free shipping on All Orders Over $150
Free standard shipping on orders over $150
Expedited Shipping: 3-5 Business Days.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund once we received the return. This time period includes the transit time for us to receive your return from the shipper (15 to 25 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 7 business days).
If you need to return an item, simply email us. We'll notify you via e-mail of your refund once we've received and processed the returned item.
- Tailoring time is usually 5 to 15 working days. - For heavily beaded items or highly embellished designs, the season, holidays(expecially during the time from late November through January), as well as major changes to one of our designs can sometimes potentially add to these estimated production times.
1.Silhouette:A-line
2.Fabric:Satin
3.Neckline:Off The Shoulder
4.Hemline/Train:Floor Length
5.Sleeve Length:Sleeveless
6.Waistline:Natural
7.Embellishment:Floral
8.Back Details:Lace-up
9.Fully Lined:Yes
10.Buit-In Bra:Yes
11.Boning:Yes
12.Picture Color:Red (For other colors, please check our Color Chart)
Color name:
https://www.selinadress.com/pages/color-chart
If the color box is not in your requirement, please check the Color name.When you choose color name, please leave us a message that which color that you want.
Please note that all of the dresses are tailored from scratch including the standard sized dresses.How to measure:
https://www.selinadress.com/pages/measuring-guide
When you choose "Customer size", please leave us a message about your bust, waist, hips, hollow to floor with bare foot, extra heels and other necessary measurements.
Size: standard size or custom size, if dress is custom made, we need to size as following
bust______ cm/inch
waist______cm/inch
hip:_______cm/inch
hollow to floor with bare foot:_______cm/inch
extra heels:_______cm/inch
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
nipple to nipple:_______cm/inch
armhole:__________cm/inch
Sleeve length:__________cm/inch
Please select the corresponding color name in the color link, we will confirm with you again when we receive your order.Please be aware that slight color aberration of the dress and the color shown on screen is unavoidable because of many factors such as brightness of your monitor and light brightness.
SHIPPING GUIDE
1.Shipping Methods We Offer:
DHL,TNT, UPS, Fedex etc.
All dresses will be shipped via express. Normally you will receive your order in 3-7 days after it was shipped.
We ship to all over the world. If you can not find your country when check out, please contact us.
2.Delivery Time.
Delivery Time = Processing Time + Shipping Time
Standard delivery, you will receive the dress in 20-30 days after payment.
Rush delivery, you will receive it in 15-20 days after payment.
If you need the dress urgently. Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time.
For some styles with complicate beading and hand work, it may take few more days for processing.
Our advantage:
Our goal is to provide complete one stop shopping for all brides, bridesmaids and all special occasion events. We strive to provide you with the most current selection, the most complete size range (Us size 2 to 24W, custom size), the best prices and the largest variety of styles. Please just assure it and we will make a perfect dress for your big event!
- Note: If you need a custom size & color or have any additional notes for us, please 'ADD TO CART', then 'VIEW CART' to 'Add a note to your order' or contact us after placing the order.